Terms and Conditions – Tradebudit

Last Updated: November 2, 2024

Welcome to Tradebudit! These Terms and Conditions (“Terms”) govern your use of our services on the WhatsApp Business Official API Platform. By using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • Tradebudit: Refers to Tradebudit, located at Vayalar, Pattanakkad, Kerala 688536.
  • User: Anyone accessing or using our services.
  • Services: The WhatsApp Business Official API services provided by Tradebudit, including customer support, integration, and related services.

2. Eligibility

To use Tradebudit’s services, you must be a business or organization with a valid WhatsApp Business account. By using our services, you represent that you have the legal authority to bind your business or organization to these Terms.

3. Account Registration and Responsibilities

  • Account Information: You agree to provide accurate, complete information during registration and update it as needed.
  • Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access or use of your account.
  • Compliance: You are responsible for complying with WhatsApp’s policies and guidelines, as well as applicable laws and regulations.

4. Service Usage

Tradebudit provides integration and support services for the WhatsApp Business API platform. By using these services, you agree to:

  • Use the WhatsApp Business API for business purposes only, not for unauthorized or prohibited activities.
  • Follow all applicable WhatsApp and Meta policies, including content and data-sharing rules.
  • Avoid using the services for unlawful or inappropriate content or messaging.

5. Prohibited Activities

You agree not to:

  • Use the services for unsolicited or spam messaging.
  • Engage in activities that may harm Tradebudit, WhatsApp, or third parties.
  • Misrepresent your identity or impersonate any entity.
  • Attempt to interfere with the platform’s security, integrity, or performance.

Tradebudit reserves the right to terminate or restrict access to our services if any prohibited activity is detected.

6. Fees and Payments

Tradebudit may charge fees for using certain services. All fees will be clearly communicated before they are incurred. You agree to pay all applicable fees promptly. Non-payment may result in suspension or termination of services.

7. Intellectual Property

  • Ownership: Tradebudit retains all intellectual property rights in its services, branding, and materials.
  • License: Tradebudit grants you a non-exclusive, non-transferable, limited license to use our services for lawful business purposes.
  • Restrictions: You may not copy, modify, distribute, or sublicense any of Tradebudit’s intellectual property without prior written consent.

8. Data Privacy and Security

Tradebudit takes data privacy and security seriously. By using our services, you agree to Tradebudit’s Privacy Policy, which outlines how we collect, use, and protect your data. You are responsible for ensuring that your use of WhatsApp’s data and messaging complies with privacy regulations.

9. Termination

Tradebudit may terminate or suspend access to our services if:

  • You violate these Terms or any applicable policies.
  • Your account becomes inactive for an extended period.
  • Tradebudit determines it is necessary for legal or security reasons.

Upon termination, you must cease all use of the services, and any remaining data may be deleted or retained as required by law.

10. Disclaimer of Warranties

Tradebudit provides its services “as is” without any express or implied warranties, including but not limited to the warranty of merchantability, fitness for a particular purpose, and non-infringement. Tradebudit does not guarantee that its services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the extent permitted by law, Tradebudit shall not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use our services. Tradebudit’s total liability shall not exceed the amount you have paid to Tradebudit for the services in the preceding 12 months.

12. Indemnification

You agree to indemnify, defend, and hold harmless Tradebudit, its affiliates, and their respective officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the services, breach of these Terms, or violation of any applicable law.

13. Modifications to Terms

Tradebudit reserves the right to modify these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date. By continuing to use our services after changes are made, you agree to the updated Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the services shall be resolved exclusively in the courts located in Kerala, India.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Tradebudit
Vayalar, Pattanakkad, Kerala 688536
Email: info@tradebudit.com

Thank you for choosing Tradebudit. We look forward to helping you enhance your customer communication through the WhatsApp Business API Platform.